Client Financial Administration Lead
Support RiverBend clients with practical financial coordination, reporting follow-up, funding documentation, and steady communication across multiple client files.
- Financial reporting coordination
- Funding documentation support
- Client follow-up and file tracking
- Practical problem-solving
This role is for someone who enjoys follow-through, practical organization, clear communication, and helping client teams move important financial work forward.
Position Overview
Quick Job Details
A practical client-support role focused on financial follow-through, reporting coordination, funding documentation, and keeping client files moving clearly and consistently.
Location
Thunder Bay, Ontario
Primarily based at RiverBend’s office, with some client-community travel possible.
Employment Type
Full-Time, Permanent
A steady role focused on client financial support, reporting coordination, and follow-through.
Application Status
Open Until Filled
Applications will be reviewed as they are received.
Compensation
$80,000 to $90,000
Plus comprehensive benefits and a Defined Contribution Pension Plan.
Client Financial Administration Lead
RiverBend is seeking a Client Financial Administration Lead to support client financial operations, reporting coordination, and administrative follow-through across multiple files. This is an execution-focused role for someone who can keep requirements on track, identify issues early, and help client administrative staff complete financial and reporting tasks accurately and on time.
What this role focuses on
This role works closely with client administrators and RiverBend team members to track outstanding items, coach clients through required steps, monitor coding and budget trends, and resolve gaps in information so reporting and financial work can move forward smoothly. It also includes documenting processes and developing practical training tools to support consistency across clients and internal teams.
Client Follow-Through
Track outstanding items, reporting requirements, deadlines, and next steps across assigned client files.
Financial File Oversight
Review coding for consistency, identify missing information or unusual activity, and coordinate corrections using established processes.
Reporting and Funding Support
Gather information from client staff, track reporting calendars, and support funding reports and related documentation.
Process Documentation
Prepare clear checklists, guides, workflow tools, and training materials so recurring work can be completed more consistently.
Risk and Issue Monitoring
Flag delays, discrepancies, recurring issues, or missing information early so they can be reviewed and addressed.
Cross-Client Improvement
Identify trends across client files and support internal discussions about process improvements and training needs.
Success Profile
This role is a strong fit for someone who is organized, persistent, practical, and comfortable working through incomplete or evolving information. The successful candidate should be able to follow up respectfully, investigate issues, escalate when needed, and translate complex or inconsistent processes into clear steps.
Qualifications and Experience
Required Experience
- 5 to 10 years of experience in bookkeeping, financial operations, client financial support, or similar work.
- Experience working directly with clients to gather financial or reporting information.
- Strong understanding of how transactions flow through financial statements.
- Strong Excel skills.
- Experience managing multiple client files or projects at the same time.
Strong Assets
- Experience supporting First Nation, public sector, or funded program reporting.
- Experience identifying errors or inconsistencies in financial data.
- Experience working in high-volume or deadline-driven environments.
- Experience documenting processes or developing training materials.
- Operational or project coordination experience.
Formal credentials are not required
A CPA designation and university degree are not required for this role. Experience, judgment, follow-through, and problem-solving ability are valued more than formal credentials.
Practical advisory, financial management, reporting, and project support for First Nation communities, Northern organizations, businesses, and partnerships.
Quick Links
Our Services
Location & Hours
- 400-1186 Roland St.
Thunder Bay, Ontario
P7B 5M4 - Mon-Fri: 8:00 AM – 5:00 PM
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